- Understanding, diagnosing and addressing the underlying problem, rather than symptomatic, cosmetic or routine response
- Comprehensive Research
- Addressing the entire range of the problem
- Designing appropriate & efficient (time/cost) strategy/solution
- Litigation as last resort (other than in emergencies)
- Keeping client constantly informed
- PLS Feedback
- Focus on adding value
- Inter-disciplinary Partnerships
- Online Legal Department
- Facilitating Innovation
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